Richard Vale

Partner +44 (0)7713 156 704

Specialist in the design and delivery of large, complex change.

Richard Vale - Partner --  image

A shrewd strategic change advisor with over 20 years experience across all segments of UKFS. Loves innovation & customer focus, hates business cases which simply don't stack. Architect and trouble-shooter, facilitator and coach.

Career highlights

  • Facilitated a strategic review of operations of a Global Law Firm, designed a radically different ownership model and gained 100% partner vote for the change; an award winning project.
  • As one of the founders, led Troika to become the UK's Best Small Consultancy in 2006 (MCA awards) and ultimately through to its acquisition by Navigant in 2007.
  • Designed and governed a life company's strategic change portfolio, totalling over £100m, immediately following a major distribution alliance deal.
  • Designed, brokered and delivered several major outsourcing deals in UK Life & Pensions.

PEN point of view

In my opinion, to be a true consultant you must be a specialist in your field, offer options & advice that are focused on a tangible outcome, be judged on your results and know when to leave. That's PEN in a nutshell.