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Featured ArticlePEN named “Best Workplace” in the Great Place to Work Awards

30 April 2020

PEN named “Best Workplace” in the Great Place to Work Awards

Free Webinar - Agile after Covid-19 - How to successfully deliver Agile programmes after lockdown

09 June 2020| Helen Clarke

Free Webinar - Agile after Covid-19 - How to successfully deliver Agile programmes after lockdown

Free Webinar - Customer Experience Measurement

29 May 2020| Neil Sharp

Free Webinar - Customer Experience Measurement

Free Webinar - Using customer feedback to manage conduct risk in Financial Services

29 May 2020| Neil Sharp

Free Webinar - Using customer feedback to manage conduct risk in Financial Services

Free Webinar - Location strategy and the implications of Covid-19

29 May 2020| Nick Dennis

Free Webinar - Location strategy and the implications of Covid-19

Free Webinar - Banking beyond Covid-19: What you need to be focusing on for ongoing success

29 May 2020| Neil Sharp

Free Webinar - Banking beyond Covid-19: What you need to be focusing on for ongoing success

The Quest For Customer Centricity: Stage 4 – Make the Change

27 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 4 – Make the Change

The Quest For Customer Centricity: Stage 3 – Analyse the Feedback

21 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 3 – Analyse the Feedback

The Quest For Customer Centricity: Stage 2 – Collect Feedback

05 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 2 – Collect Feedback

The Quest For Customer Centricity: Stage 1 – Identify Your Touchpoints and Metrics

05 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 1 – Identify Your Touchpoints and Metrics

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