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Free Webinar - Using customer feedback to manage conduct risk in Financial Services

29 May 2020| Neil Sharp

Free Webinar - Using customer feedback to manage conduct risk in Financial Services

Free Webinar - Location strategy and the implications of Covid-19

29 May 2020| Nick Dennis

Free Webinar - Location strategy and the implications of Covid-19

Free Webinar - Banking beyond Covid-19: What you need to be focusing on for ongoing success

29 May 2020| Neil Sharp

Free Webinar - Banking beyond Covid-19: What you need to be focusing on for ongoing success

The Quest For Customer Centricity: Stage 4 – Make the Change

27 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 4 – Make the Change

The Quest For Customer Centricity: Stage 3 – Analyse the Feedback

21 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 3 – Analyse the Feedback

The Quest For Customer Centricity: Stage 2 – Collect Feedback

12 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 2 – Collect Feedback

The Quest For Customer Centricity: Stage 1 – Identify Your Touchpoints and Metrics

05 May 2020| Neil Sharp

The Quest For Customer Centricity: Stage 1 – Identify Your Touchpoints and Metrics

PEN named “Best Workplace” in the Great Place to Work Awards

30 April 2020

PEN named “Best Workplace” in the Great Place to Work Awards

The Quest For Customer Centricity – Your Customer Experience Measurement Framework

29 April 2020| Neil Sharp

The Quest For Customer Centricity – Your Customer Experience Measurement Framework

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