PEN | Our Sectors

Banking

In an industry that’s never been more competitive, we’ll help you achieve your goals through a mix of deep industry experience and leading edge best practice. Whatever your focus, our team has been there before, across a range of transformational areas, from traditional high street banks, building societies and SME / business banking to challenger banks, payment solutions and service providers.

Capital Markets

You know your products and markets inside out, and we’re just as knowledgeable about operational excellence, change management and customer experience. From location strategy to regulatory change, we deliver major transformation for many large investment banks, inter-dealer brokerage firms and specialist brokers as well as market infrastructure and data providers.

Insurance

Nobody knows what tomorrow will bring. We’ve been helping some of the world’s largest insurers capitalise on this since our inception in 2012. We operate across the sector, from property and casualty, to London market, personal lines and reinsurance. And even though it’s changing quicker than ever before, our focus on the future of insurance means we’ll help you thrive in the years ahead.

Investment and Wealth Management

Your expertise preserves and grows your clients’ assets. Ours delivers you clarity on the specific challenges your business faces, to help you improve the way you work and deliver value to your clients. We are trusted advisors to the world’s leading investment and wealth managers, with a team made up of highly experienced industry specialists.

Life & Pensions

Protection against uncertainties or the promise of a dream retirement isn’t an easy sell. But our expertise in customer experience, operational excellence and change delivery can help make you a provider of choice. We work with some of the world’s biggest firms – from traditional life and pensions companies to small scheme operators – to help them plan their own successful futures.

Life Sciences

Increasing development costs and pressure from buyers has created an industry where differentiation is key. We’ll help you understand your customers’ and patients’ needs and transform your organisation to best serve them. By putting a focus on patient outcomes and finding new ways to engage customers, you'll discover just how far you can take your business.

Platforms

Though platform programmes can be complex and expensive, they can improve customer engagement and transform your business if done in the right way. We help clients across the financial services spectrum in a way that plays to their strengths but embraces the new digital world. Our specialist consultants have helped design and deliver some of the highest profile replatforming programmes and platform launches in the UK market.