Migration programme setup and delivery
We supported a large pensions scheme to successfully restructure their operations and support the introduction of a Defined Contributions section
Strategy development & implementation
Location strategy, operating model definition, organisational design and implementation
Post merger integration
Process and system standardisation, governance and reporting frameworks, infrastructure consolidation models and dependency mapping
New product development & launch
Market review, channel strategy, agile system design and improvement, and operational go live
Customer Experience Design
Strategy, segmentation, journey mapping, experience improvement and measurement
Regulatory change
Delivering programmes to implement regulatory change, including compliance and financial crime
Organisational efficiency and effectiveness
Cost reduction, process improvement, sourcing and supplier selection