I help pharma reimagine its role in healthcare and customers and patients’ lives.

I’m passionate about helping pharma companies figure out how to better serve their patients and make the shift from volume to value. 

I’ve supported top pharma companies with business and operating model design and I bring a blend of strategic story-telling and operational understanding to the table. 

I work across the pharma value chain in strategic and operational projects in areas such as commercial strategy, patient experience, customer engagement, digital health, and outcomes and evidence. 

I specialise in helping organisations to understand their customers and find ways to more fully and efficiently meet their needs.

I love helping organisations to improve their performance by putting customers at the centre of what they do. 

I am a CCXP-qualified consultant and have skills in defining customer strategies, designing new propositions and experiences, transforming operations and measuring the impact of change. 

I work in a range of sectors, from financial services to pharmaceuticals, and always enjoy tackling new challenges.

I help my clients combine a customer-centric focus with scientific knowledge of the industry to bridge the gap between pharma companies and their patients.

I am passionate about the life science sector; I aim to help my clients better understand the needs of their patients and pull from the forefront of industry developments to develop innovative solutions for those patients.

It’s important to me to be collaborative, open and understanding, which allows me to get to the root of a problem and create meaningful, personalised solutions.