As life sciences companies focus increasingly on experiences and outcomes, they need to be able to measure and demonstrate the value they bring. We help clients build the right frameworks and capabilities to quantify the impact of their drug+ and non-drug offerings on patient experiences and outcomes, and to generate reliable real-world evidence.
Here's how we do it
News and thought leadership
Re-imagining Patient Experience
We designed a world-leading new specialty healthcare service for a global pharma company
Creating a Customer-centric Culture
We defined customer-centric management practices for an affiliate of a global Pharma company