We help organisations to create, revisit and evolve their operating models to support the delivery of their strategic objectives

At a time when the pace of change has never been greater, it is essential that organisations understand and manage their operating model assets effectively, and can react with agility to internal and external drivers for change

Building the Case for Operating Model Development

Building the Case for Operating Model Development

We identify and agree the change drivers and operating model objectives, with alignment to your vision, strategy and purpose.

We help clients to:

  • Define and articulate change drivers, operating model objectives and design principles 
  • Consider market comparisons and innovations
  • Develop business cases including measurement approach
  • Gain stakeholder engagement and commitment
Current State Assessment

Current State Assessment

We review the current state operating model including impact assessment of expected changes and identifying opportunities for enhancement.

We work with clients to:

  • Capture information about the operating model components e.g.: proposition, capabilities, organisation design, third parties, processes, technology, data, governance
  • Reuse existing operating model content
  • Analyse the impacts of change
  • Create a baseline for change

Operating Model Development and Planning

Operating Model Development and Planning

We develop representations of a target operating model and changes required to achieve it.

We help clients to:

  • Define target operating models including gap and options development
  • Develop high level change requirements
  • Plan for design and implementation
  • Gain stakeholder engagement and commitment
Design and Implementation

Design and Implementation

We developing designs to change operating model components and adoption of the target operating model.

We work with clients to:

  • Build comprehensive designs and implementation plans
  • Identify and deliver business readiness requirements
  • Roll out of implementation plans
  • Delivery of transition activities and ongoing maintenance of the operating model